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How can we help?
A little guidance for your next step. Find help with AI designs, credits, professional profiles and your account.
Getting started
What is WallsToWonder?
WallsToWonder is an interior-planning and discovery platform. You can explore real design inspiration, use AI-assisted planning tools, and discover interior designers and companies for residential or commercial projects.
Who can use WallsToWonder?
Homeowners, renters, property owners, and businesses can use the platform to plan spaces and compare professionals. Interior designers and companies can use it to present their services, portfolios, locations, and customer reviews.
Do I need an account?
You can browse many public profiles, projects, blogs, and design ideas without signing in. An account is required for actions such as saving items, using certain AI tools, messaging professionals, submitting reviews, or managing a professional profile.
Is WallsToWonder available as an app?
Yes. WallsToWonder is available through mobile and desktop browsers, and through its Android and iOS apps. Some features or payment options may vary by platform or app version.
Planning & AI tools
What planning tools are available?
Design a room from a photo, visualise your whole home from a floor plan, estimate your interior budget, review a quotation, find your style or rate a room. The AI Design Assistant can help you explore ideas and find a useful next step.
Will the whole-home concept match my floor plan exactly?
Review the detected rooms and layout before generating. AI concepts can still change openings, proportions or details, so compare the output against your uploaded plan. Keep the verified floor plan as your reference and have a professional check dimensions before execution.Explore the whole-home tool →
Are AI-generated room designs exact construction plans?
No. AI room concepts are for early visual exploration. Dimensions, structure, electrical work, plumbing, materials, safety, feasibility, and final execution must be checked by qualified professionals before work begins.
Are cost estimates and quotation checks guaranteed?
No. They are planning aids based on the information you provide and available reference data. Actual costs vary by city, site condition, measurements, material brand, labour, taxes, vendor pricing, and project scope. Always obtain detailed written quotations.
What happens to images and documents I upload?
Uploads are processed to provide the requested feature and may be stored with your account or activity. Subject to the Terms and Privacy Policy, eligible user-submitted images may also be displayed or promoted on WallsToWonder or its social channels. Do not upload content you lack permission to use or documents containing sensitive information.
How do customer design packs work?
Customer packs provide defined access to eligible planning features or design generations. Current inclusions, validity, limits, and prices are shown on the customer pricing page before checkout. Review those details carefully because purchases are generally non-refundable except where required by law.
Plans & credits
Can I try the AI tools for free?
Selected tools include free usage when you sign in. Each tool shows your available usage in its header. When your allowance is used, you can review the available packs before buying.See homeowner packs →
What do the Create and Complete packs include?
Create costs ₹199 and Complete costs ₹499 as a one-time purchase, with 30-day validity. Create includes 10 AI image credits and Complete includes 30. Other eligible tools have their own allowances, shown on the pricing page.Compare all inclusions →
How many credits does a whole-home design use?
Your whole-home concept uses 1 image credit. Each optional room image or design correction uses 1 additional image credit. These use the same image allowance as Design My Room.
Will my saved designs disappear when my pack ends?
Saved designs remain accessible. A pack’s expiry affects access to paid usage; it does not currently clear your saved design history.
How are professional plans different from homeowner packs?
Professional plans support your designer or company profile and professional features. They have monthly and yearly billing options. Check the current inclusions, billing amount and renewal terms before subscribing.See professional plans →
What should I do if a payment or credit looks incorrect?
Contact support with your account email, tool name, approximate time and payment reference, if applicable. Please do not share card details, passwords or payment OTPs.Get payment or credit help →
Finding professionals
How do I find a designer or interior company near me?
Browse the Designers or Companies directory and use available city, locality, service, project-type, and style filters. Review several profiles because availability and service areas are provided by the professionals and may change.
Can I contact professionals through WallsToWonder?
Yes. Where contact or enquiry options are available, you can message or share a project requirement with a professional. When you submit an enquiry, relevant contact and project details may be shared with the selected professional or suitable service partners so they can respond.
Does WallsToWonder employ the listed designers and companies?
Generally, no. Listed professionals operate independently unless a page explicitly says otherwise. WallsToWonder is a discovery and planning platform and is not automatically a party to the contract between you and a professional.
What does a Verified badge mean?
It means the profile meets the platform’s completion requirements and submitted profile details were reviewed. It is not a licence, background check, guarantee of workmanship, or endorsement of every claim. Read the Designer Badges page for the current criteria.
How should I choose a professional?
Compare relevant portfolios, recent reviews, experience, services, location, communication, pricing approach, timelines, and references. Confirm legal name, tax details where applicable, scope, materials, milestones, warranties, payment schedule, and cancellation terms in a written contract.
Can I ask more than one professional for a quotation?
Yes. Comparing detailed quotations can clarify differences in scope, material specifications, exclusions, taxes, timelines, and payment terms. A lower total does not necessarily represent the same scope or quality.
Designer & company accounts
How do I create or claim a professional profile?
Create an account and follow the designer or company onboarding flow. If a public profile already represents your business, use the available claim option and provide the requested ownership or identity information for review.
What should I add to my profile?
Use accurate contact, location, service-area, experience, service, style, and budget information. Add only real projects you are permitted to show, with clear descriptions and representative photos. Keep availability and business information current.
How can I improve profile visibility?
Complete your profile, upload strong original projects, collect genuine customer reviews, respond to enquiries, and keep information current. Visibility can also depend on relevance, location, customer engagement, activity, platform quality rules, and eligible professional features.
How do designer badges work?
Badge levels use published profile and activity criteria such as completion, verification, reviews, ratings, project count, engagement, and recency. Badge status may change when these signals change or when content is reassessed. Wonder Pro is a paid plan and is separate from earned badge milestones.
Can WallsToWonder promote my uploaded projects?
Yes, subject to the Terms and your permissions, WallsToWonder may display submitted portfolio images on the platform or use them to promote your profile or WallsToWonder through social media and marketing. You must own the content or have sufficient permission to grant those rights.
Privacy, reviews & safety
Does WallsToWonder share customer enquiry data?
WallsToWonder may share relevant enquiry and contact details with selected professionals, suitable service providers, or partners to respond to an interior-design requirement, as described in the Privacy Policy. Avoid submitting passwords, card details, identity documents, or unrelated sensitive data in messages.
How are reviews handled?
Reviews should reflect a genuine experience and follow platform rules. WallsToWonder may moderate, investigate, reject, or remove reviews that appear fake, abusive, promotional, irrelevant, or otherwise violate policy. A published review is the reviewer’s opinion, not a platform guarantee.
How do I report incorrect information or inappropriate content?
Use an available report option or contact info@wallstowonder.com with the page link, a clear explanation, and supporting information. Do not include sensitive personal information unless it is necessary for the report.
Does WallsToWonder collect payments for interior projects?
Platform purchases, where offered, are processed through the applicable checkout flow. Payments you make directly to an independent designer, company, contractor, or vendor are separate from WallsToWonder unless the platform explicitly states otherwise.
How can I get support?
Use the Contact page or email info@wallstowonder.com for account support, profile assistance, content reports, partnerships, or general enquiries. Response time may vary depending on the request, weekends, and public holidays.
Still need help?
Contact the WallsToWonder team
Send an account, profile, partnership, content-report, or platform enquiry. Response time depends on the request and support availability.